he consultants, coaches, and trainers who work with TD Consulting Group are masters of organizational change
masters of bringing about changes in behavior, performance, and culture that help businesses operate smoother, faster, more profitably. Along with the experience and professionalism that TD's team brings to the practice, it offers clients a world of expertise through command of far-ranging disciplines. These include management and organizational development
, customer service strategy
, corporate communications
, and performance training
. To meet the individuals who make up the TD Consulting Group, read on.
, Founder and Managing Director, works with client organizations to improve performance and accountability by linking learning and development issues directly to strategic goals. Laura consults with clients to identify business and learning needs and develops appropriate responses that are comprehensive and results-oriented. Laura serves as TD's Managing Director and Account Executive to clients including Cablevision, FIT, Lutheran Family Health Centers, NYCEDC, Quorum Federal Credit Union, Standard Motor Products, Unilever (Maximum Performance) and the U.S. Army. She is the author of TD Consulting Group's Coaching for Service Excellence©
, Developing Dynamic Presentations©
, Dynamic Writing 1©
, Dynamic Writing 2©
, and Think Customer Service!©
programs. Laura has worked as a writer, lobbyist, corporate trainer, account executive, and career management consultant. Her corporate background includes positions in telecommunications and banking, and consulting assignments in a wide variety of industries. A member of the Northern New Jersey Chapter of ASTD, Laura holds an M.S. in Leadership and Strategic Management from Manhattanville College, and a B.A. in Philosophy from Fordham University. Laura is the co-author,
with TD's William Buckley, of Editor's Secrets©: 10 Keys to Stronger Writing in 30 Minutes
, Senior Consultant, is a presentations skills master and executive coach with a proven track record of transforming individuals into effective presenters and communicators. Noted for her vitality and engaging style, Barbara delivers interactive group and individual sessions that are practical and aimed at immediate improvement. Her clients include Adams Beverage Group, American Express, Chico's, Columbia University, Lowe's, Lutheran Medical Center, NYCEDC, Quorum Federal Credit Union, Standard Motor Products, and Unilever (Maximum Performance). Barbara co-designed
TD's Dynamic Presentations©
program. Barbara holds a M.Ed. in Counselor Education from the University of Pittsburgh and a B.A. from George Washington.
, Senior Consultant, is a communications specialist with wide experience in consulting, insurance industry, technical writing, and journalistic environments. His command of the written word enables him to advise companies on their most trying communications projects. At the same time, he serves as a writing coachguiding organizations' high-value employees on a one-to-one
basis to improve both their skills and productivity as writers. Bill has worked closely with the Fashion Institute of Technology and Westchester Medical Center on a variety of writing assignments. He has contributed articles to such national publications as Reader's Digest
, and Good Housekeeping
. His journalism background includes associations with the CBS Television Network Morning News, WOR Radio News, and the United Nations Department of Public Information. With Dr. Norman Vincent Peale, Bill co-authored
book called The American Character
. His clients have included the Aramark Corporation, Kemper Insurance, The Prudential Insurance Company of America, the Columbia-Presbyterian Medical Center, and the Columbia University Institute of Human Nutrition. The recipient of numerous citations for distinguished medical journalism, Bill holds a B.A. in Communications from the University of Washington. Bill is the co-author,
with TD's Laura Winterroth, of Editor's Secrets©: 10 Keys to Stronger Writing in 30 Minutes
, Executive Coach, has executive development experience with both Fortune 500 companies and individual private clients. Her expertise lies in the areas of leadership development, coaching, succession planning, leadership competencies, and training facilitation. Prior to her consulting work with Spiegel Brands and Quorum Federal Credit Union, Karen guided the leadership capability of IBM executives while holding global responsibility for succession planning for IBM's ibm.com
, Business Partners
, and Sales and Distribution
organizations. She worked one-on-one
with senior executives and executive teams to plan succession, create strategic development plans, facilitate executive focus groups, coach high potentials, and provide executive feedback on 360° survey results, management styles, and organizational climate. She has human resources consulting experience with Arthur Andersen
; executive development, succession planning and corporate training experience with New York Life Insurance Company
; and, adjunct management professorial experience with Mercy College
. She holds an MBA from Columbia University.
, Senior Consultant, has over 15 years experience helping clients meet their business goals and increasing organizational effectiveness by improving employee performance. Ken has worked with a range of clients including Bristol-Myers Squibb, Brown Brothers Harriman, William M. Mercer, Citibank, JPMorgan Chase, Morgan Stanley, Quorum Federal Credit Union, and Sun Microsystems. Ken served as a consultant for Towers Perrin in its Learning and Development practice where he developed Learning and Development Strategy, conducted training audits, designed a web-based career development process, and created change management processes. He has also held key management positions at Philips Electronics, N.V., where he coordinated succession planning, provided education and development programs to mid and senior level executives and created a corporate change management program to support a major restructuring effort; and at Prudential Resources Management where he pioneered distance learning for delivering technical training. Ken received a Master's Degree in Counseling and Guidance from Bank Street College.
, Senior Consultant, brings energy, humor, and an interactive style to the training programs he develops and facilitates. Jeff had developed and delivered programs in effective communication techniques, positive discipline, goal setting, service excellence, diversity, management development, team building, and conflict resolution. His corporate background includes positions in telecommunications and healthcare, and consulting assignments in higher education, government, and utilities. As a consultant, Jeff has worked with clients, including Con Edison
, Hofstra University
, Lutheran Medical Center
, Mercy Medical Center
, The New York State CSEA
, and Winthrop University Hospital
. Jeff holds a Masters in Education from Brooklyn College and a Graduate Certificate in Organization Development from the New School University in New York City. Jeff is an active member of the American Society for Training and Development and has spoken at the Conference Board.
, Consultant, brings to TD Consulting Group a record of success in teaching communication skills, time management, and organizational development to a variety of clients from corporate executives to small business owners and sales representatives. Her unique platform skills ensure that every learning experience is interactive, motivational, and enjoyable. Her focus is on delivering clear, concise skills and techniques that can be readily implemented for immediate tangible results. Client projects include work with the Federal Home Loan Bank of Indianapolis, FIT, Lutheran Family Health Centers, Maximum Performance, National Basketball Association, NYC SCA, Pentegra Retirement Services, and the U.S. Army. Susan has been coaching individuals since 1982, and she has been designing and delivering workshops for more than a dozen years. She was a Wall Street executive for many years, and transfers direct corporate knowledge and experience to every development opportunity. Susan is an active member of the Association of Psychological Type and the American Society for Training and Development. She also speaks frequently at The Learning Annex in New York City.
, Executive Coach, specializes in developing high performance leaders at all levels of an organization from highly-valued
individuals to senior managers to CEOs. With over 20 years experience in the corporate environment, Rita's expertise lies in improving individual performance, specifically aligned with organizational objectives. Her coaching projects in leadership development, assessments, and team-building
are delivered one-on-one
or in small groups or training sessions. Rita has held management positions in corporate training and development at Bankers Trust Company and MCI Communications and has consulted with American Express, Anthem HealthCare, Bayer Diagnostics, Berkeley College, IBM Research, NYC School Construction Authority, Quorum Financial Credit Union, and Spiegel Brands. She is a founding member of the Westchester Chapter of the International Coach Federation. Rita holds an M.A. in Linguistics from Indiana University and a B.A. from SUNY Binghamton.